Privacy Policy

Account data: email address, display name, password (stored by our auth provider), preferred language, timezone, avatar image if you upload one, and optional program preferences.

Learning data: quiz answers, course and challenge progress, streaks, game scores, saved prompts, certificate records, and similar activity needed to run the product.

Billing data: subscription status, plan identifiers, and payment request references. Card payments are processed by CardTransaction; we do not store full card numbers on Unfired.ai servers.

Usage and device data: approximate logs such as IP address, browser type, pages visited, and AI feature usage counts (for example tokens or images) to operate metering and security.

Communications: messages you send to support@get.unfired.ai or through in-product feedback.

Provide and personalize learning pathways, challenges, games, certificates, and the Today checklist.

Process subscriptions, renewals, cancellations, and customer support.

Operate AI Tools (chat, images, Listen) and enforce fair-use limits.

Secure the Service, prevent abuse, and debug issues.

Communicate about your account, product updates, and important legal notices.

Improve content and features using aggregated or de-identified insights where possible.

Depending on your region, we process personal data because it is needed to perform our contract with you (account and subscription), because we have a legitimate interest in securing and improving the Service, because you consent (for example optional marketing if we offer it), or because we must comply with law.

We share data with service providers who help us run Unfired.ai, including: Supabase (authentication, database, storage), hosting providers (such as Render), CardTransaction (payments), and AI providers such as OpenAI and ElevenLabs when you use chat, image, or Listen features.

Providers may process data only as needed to deliver their services to us, under contractual safeguards.

We may disclose information if required by law, to protect rights and safety, or in connection with a merger, acquisition, or asset sale—subject to appropriate protections.

We do not sell your personal information.

We use cookies and similar storage for authentication sessions, language preference (for example UNFIRED_LOCALE), and basic product operation. You can control cookies through your browser settings; disabling some cookies may break sign-in or preferences.

We keep account and learning records while your account is active and for a reasonable period afterward for support, billing disputes, security, and legal compliance. You can delete your account in Profile → Settings, or email support@get.unfired.ai from your account email.

We use industry-standard safeguards such as encrypted transport (HTTPS), access controls, and separation of secrets. No method of transmission or storage is 100% secure.

Unfired.ai is aimed at adults and professionals. Some challenge content may be suitable for younger learners under adult supervision. We do not knowingly collect personal information from children under 13 without appropriate parental authority. Contact support@get.unfired.ai if you believe we have collected such information in error.

We and our providers may process data in countries other than your own. Where required, we use appropriate safeguards for cross-border transfers.

Depending on your location, you may have rights to access, correct, delete, or export your personal data, or to object to or restrict certain processing. Contact support@get.unfired.ai to exercise these rights. You may also have the right to lodge a complaint with a local data protection authority.

We may update this Privacy Policy. The “Last updated” date at the top will change when we do. Material changes will be communicated when appropriate.

Privacy questions: support@get.unfired.ai.