Privacy Policy

Account data: email address, display name, password (stored by our auth provider, Supabase), preferred language, timezone, avatar image if you upload one, and optional program preferences.

Quiz leads: if you enter your email during onboarding before you have an account, we store it with your quiz answers, plan interest, and whether you asked for tips.

Learning data: quiz answers, course and challenge progress, streaks, game scores, saved prompts, certificate records, and similar activity needed to run the product.

Billing data: subscription status, plan identifiers, and payment request references. Card payments are processed by CardTransaction on their secure form; we do not store full card numbers on Unfired.ai servers.

Usage and device data: approximate logs such as IP address, browser type, pages visited, and AI feature usage counts (for example tokens or images) to operate metering and security.

Analytics: if Mixpanel is enabled, we send product events (for example pages, quiz steps, checkout, sign-in, lessons). After you sign in we may attach those events to your user id. Mixpanel may store an identifier in your browser (localStorage). If Meta Pixel is enabled, we also send advertising events (for example page views, lead, checkout, and purchase) to Meta (Facebook/Instagram) for ads measurement.

Communications: messages you send to support@unfired.ai or through in-product feedback. Login and password-reset emails are sent through Supabase (or its email provider).

Provide and personalize learning pathways, challenges, games, certificates, and the Today checklist.

Process subscriptions, renewals, cancellations, and customer support.

Operate AI Tools (chat, images, Listen) and enforce fair-use limits.

Secure the Service, prevent abuse, and debug issues.

Communicate about your account, product updates, and important legal notices. Send tips only if you opted in.

Understand how the product is used (including Mixpanel) so we can improve it, and measure ad performance with Meta Pixel when enabled.

Show your certificate on the public verify page if you share that link.

Improve content and features using aggregated or de-identified insights where possible.

Depending on your region, we process personal data because it is needed to perform our contract with you (account and subscription), because we have a legitimate interest in securing and improving the Service, because you consent (for example optional marketing if we offer it), or because we must comply with law.

We share data with service providers who help us run Unfired.ai, including: Supabase (authentication, database, storage, and auth emails), hosting providers such as Render (with Cloudflare in front of our servers), CardTransaction (payments), Mixpanel (product analytics), Meta (Meta Pixel for ads measurement), OpenAI (chat and image prompts), ElevenLabs (Listen, including lesson text), and CookieYes (cookie-choice banner for California visitors only).

Providers may process data only as needed to deliver their services to us, under contractual safeguards.

We may disclose information if required by law, to protect rights and safety, or in connection with a merger, acquisition, or asset sale, subject to appropriate protections.

We do not sell your personal information.

We use cookies and similar storage for authentication sessions, language preference (for example UNFIRED_LOCALE), and basic product operation. If Mixpanel is enabled, it may also store an analytics id in your browser. If Meta Pixel is enabled, Meta may set advertising cookies or similar identifiers. For visitors in California, we use CookieYes to show cookie choices required under California law. CookieYes is not shown to visitors outside California. You can also control cookies through your browser settings; disabling some cookies may break sign-in or preferences. Clearing site data can reset analytics identifiers.

We keep account and learning records while your account is active and for a reasonable period afterward for support, billing disputes, security, and legal compliance. You can delete your account in Profile → Settings, or email support@unfired.ai from your account email.

We use industry-standard safeguards such as encrypted transport (HTTPS), access controls, and separation of secrets. No method of transmission or storage is 100% secure.

Unfired.ai is aimed at adults and professionals. Some challenge content may be suitable for younger learners under adult supervision. We do not knowingly collect personal information from children under 13 without appropriate parental authority. Contact support@unfired.ai if you believe we have collected such information in error.

We and our providers may process data in countries other than your own, including the United States (for example OpenAI, Mixpanel, Meta, and typical hosting or payment processing). Where required, we use appropriate safeguards for cross-border transfers.

Depending on your location, you may have rights to access, correct, delete, or export your personal data, or to object to or restrict certain processing. Contact support@unfired.ai to exercise these rights. You may also have the right to lodge a complaint with a local data protection authority.

We may update this Privacy Policy. The “Last updated” date at the top will change when we do. Material changes will be communicated when appropriate.

Privacy questions: support@unfired.ai. Postal address: ALTAI ENTERTAINMENT YAZILIM LIMITED SIRKETI, Idealtepe Mahallesi Dik Sokak No:13/2, Maltepe, Istanbul, Türkiye.